Vinted Users Voice Frustration Over Size Updates

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

This online marketplace has revised its sizing categories for women's and children's clothes without notifying all shoppers about the modification.

Online Platforms Reaction

Countless users and merchants are posting online claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.

Vinted explained the updated approach better aligns with other platforms.

The platform has recommended to check their listings and manually change the size when needed, causing user dissatisfaction.

Sizing System Updates

Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.

The updated approach includes a letter with a size spectrum such as S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.

User Stories

A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.

Required Changes

Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".

"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.

Marketplace Information

The platform boasts over 100 million members, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This is not the initial instance when a surprising modification within the service has received backlash: earlier, the platform withdrew an update to its shipping options due to shopper criticism.

Jennifer Hoffman
Jennifer Hoffman

A seasoned business analyst and tech writer with over a decade of experience covering UK startups and digital transformation trends.